From your first appointment to receiving your personalised TRT plan — step by step.
Before your consultation, you'll complete a short online health questionnaire covering your symptoms — fatigue, libido, mood, physical changes — alongside your medical history, current medications, and any relevant conditions.
This pre-consultation assessment lets your GP review your case before the appointment. It means less time in the consult repeating basic information, and more time discussing your results and treatment options.
All health information is stored securely in accordance with the Australian Privacy Act 1988 and is only accessible to your treating GP.
Your initial GP consultation takes place via secure, encrypted video call — from your home, office, or anywhere private. Appointments typically run 15–20 minutes.
Your GP reviews your health assessment, takes a detailed history, and discusses your symptoms in context. At the end of the consultation, they send an electronic pathology request directly to your preferred collection centre — no paper forms, no pharmacy visit.
If there are any clinical reasons a testosterone assessment is not appropriate for your situation, your GP will explain this and discuss alternatives.
Attend your nearest pathology collection centre before 10am — morning collection is essential because testosterone levels peak between 7–10am. An afternoon sample can read 20–40% lower than your true level, leading to inaccurate results.
Your GP's electronic pathology request covers total testosterone, free testosterone, LH, FSH, SHBG, oestradiol, prolactin, full blood count, liver function, lipid profile, and PSA for men over 40. Medicare covers the cost of pathology for eligible patients.
Results are returned to your GP within 24–48 hours. You don't need to chase them — your GP will contact you to arrange a follow-up as soon as they're ready.
Your follow-up consultation reviews your blood test results in the context of your symptoms and clinical history. Your GP will explain what your results mean — including total testosterone, free testosterone, LH and FSH — and whether testosterone deficiency is confirmed.
If TRT is clinically appropriate, your GP will discuss the available delivery methods — injections (Reandron, Primoteston) or daily gels (Testogel) — and issue an electronic prescription (eScript) to your preferred pharmacy. If TRT is not appropriate, your GP will explain why and discuss alternative management.
A follow-up monitoring consultation is scheduled at 6–8 weeks to check your testosterone levels, haematocrit, and symptom response. Once stable, monitoring continues every 3–6 months.
The two main TGA-approved TRT options in Australia are testosterone injections and topical gels. Reandron (testosterone undecanoate) is the most commonly prescribed — administered every 10–14 weeks at a clinic, PBS-listed for eligible patients at approximately $31 per script. Testogel is applied daily to the skin and provides more consistent hormone levels, also PBS-listed. Your GP will discuss which form best suits your lifestyle, needle tolerance, haematocrit baseline, and clinical profile.
All prescriptions are sent electronically via eScript. You will receive an SMS or email with your eScript token, which you can present at any Australian pharmacy. Some testosterone products are available on the PBS with a concession or full-price co-payment — your GP will advise on PBS status and likely pharmacy costs before prescribing.
Safe TRT requires regular GP oversight. The standard monitoring schedule includes a 6–8 week initial review (testosterone level, haematocrit, oestradiol, symptom assessment), then 3-monthly reviews for the first year. Once stable, reviews may extend to every 6 months. PSA is monitored annually for men over 40. Your GP will adjust your protocol based on these results.
All consultations are conducted via encrypted, secure video connection. Your health records are stored in accordance with the Australian Privacy Act 1988 and the Privacy Principles. Our GPs are registered with AHPRA and follow RACGP guidelines for telehealth prescribing. Testosterone is a Schedule 4 medication — we only prescribe following thorough clinical assessment with documented pathology evidence.
Tell us what you need and we'll match you with an available GP. $0 out of pocket for eligible Medicare card holders. No referral required.